thoughtbot Giant Robots Episode #64
thoughtbot Learn Wistfully Into the Air Episode #64
Des Traynor
Intercom.io Inside Intercom
Irish DUBLIN
'Contact all your customers, or just a segment, with ease.'
- Picking your Pricing Model
- Make Every Word Matter - Asking customers what you want to hear
- Customer Support: Always Easy, Never Necessary
- The Right Type of Customer Conversations
- An Interview with Andy Budd
- Building a Brand On Customer Service
- Analyzing Abandonment in Your Product
- Shipping is the beginning of a process
- Talk: They’re all just perspectives
encourage customer
segmentation
track
what success look like
project management tool
report generator
difference remarkable
used to be consulting company
intercom venture, partnership
wireframe
people tends to pick new language tool (go, closure)
conference talk
web screencasts
trade off
value vs speed
most project faster
podcast
interview people
dublin engineer city scalable
software biggest industry
tax rate
話の内容的に分からないこと多かった
顧客管理のサービス
印象的な部分は
ダブリンはエンジニアを集めやすい都市
